MotionLab Studio
Terms of Service
Welcome to MotionLab. These Terms of Service govern your use of our website and the animation services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you don't agree with any part of these terms, you should not use our website or services.
Last updated: October 28, 2025
Acceptance of Terms
By accessing and using the MotionLab website or engaging our animation services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms constitute a legally binding agreement between you and MotionLab.
If you're accepting these terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms. In that case, "you" refers to that entity.
Our Services
MotionLab provides professional animation services including but not limited to:
2D Character Animation
Custom character design and animation for various applications
Motion Graphics
Dynamic visual content for branding and marketing
3D Visualization
Photorealistic 3D rendering and product animation
Custom Projects
Tailored animation solutions for specific needs
Specific services, deliverables, timelines, and pricing will be outlined in individual project agreements or quotes provided to clients.
Acceptable Use Policy
When using our website and services, you agree to:
- ✓ Provide accurate and complete information when contacting us or engaging our services
- ✓ Use our services only for lawful purposes and in accordance with these terms
- ✓ Respect intellectual property rights, including our copyrights and trademarks
- ✓ Maintain the confidentiality of any login credentials if provided
You agree not to:
- × Use our services for any illegal or unauthorized purpose
- × Attempt to gain unauthorized access to our systems or networks
- × Transmit any viruses, malware, or other harmful code
- × Interfere with or disrupt the operation of our website or services
- × Reproduce, distribute, or create derivative works from our content without permission
Client Accounts and Access
Account Creation
For certain services, we may provide you with access to a client portal or project management system. You're responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You must notify us immediately if you become aware of any unauthorized use of your account or any other security breach. We're not liable for any loss or damage arising from your failure to protect your account credentials.
Account Termination
We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in conduct that we deem inappropriate or harmful to our business or other clients.
Service Availability and Modifications
Website Availability
While we strive to maintain continuous availability of our website, we don't guarantee uninterrupted access. The website may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We're not liable for any inconvenience or loss resulting from website downtime.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to features, pricing, and availability. Existing client projects will be completed according to their specific agreements.
Geographic Restrictions
We're based in the United Kingdom and primarily serve clients in the UK and internationally. Some services may not be available in all regions. We reserve the right to limit service availability based on geographic location or other factors.
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of MotionLab or our licensors and is protected by UK and international copyright laws. You may not use, reproduce, or distribute our content without written permission.
Client Work
Ownership of animation work created for clients will be specified in individual project agreements. Typically, clients receive usage rights to the final deliverables, while we retain the right to showcase the work in our portfolio unless otherwise agreed.
Portfolio and Testimonials
By engaging our services, you grant us permission to use the completed work in our portfolio, case studies, and marketing materials unless you specifically request otherwise in writing. We'll respect confidentiality requests for sensitive projects.
Payment and Pricing
Payment terms will be specified in individual project quotes and agreements. General payment guidelines include:
- • Pricing quoted on our website is indicative and subject to project specifications
- • All prices are in British Pounds (£) unless otherwise stated
- • Payment schedules typically include deposits and milestone payments
- • Late payments may incur additional charges as specified in project agreements
- • We reserve the right to withhold deliverables until payment is received in full
Client Responsibilities
To ensure successful project completion, clients agree to:
Provide Clear Requirements
Supply detailed project briefs, reference materials, and specifications needed for the work
Timely Feedback
Review work promptly and provide constructive feedback within agreed timeframes
Rights and Permissions
Ensure you have the necessary rights to any materials you provide for use in the project
Communication
Maintain regular communication and respond to queries in a timely manner
Limitation of Liability
To the fullest extent permitted by law, MotionLab shall not be liable for:
- • Any indirect, incidental, special, or consequential damages arising from your use of our services
- • Loss of profits, revenue, data, or business opportunities
- • Delays or failures in project delivery due to circumstances beyond our reasonable control
- • Issues arising from incorrect or incomplete information provided by clients
Our total liability for any claims arising from our services shall not exceed the amount paid by the client for the specific service in question.
Termination and Cancellation
Project-specific cancellation and termination terms will be outlined in individual agreements. Generally:
- • Either party may terminate a project agreement with written notice as specified in the agreement
- • Clients are responsible for payment for work completed up to the termination date
- • We may terminate services immediately if clients breach these terms or fail to make required payments
- • Termination doesn't relieve either party of obligations incurred before termination
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We'll post the updated terms on this page and update the "Last updated" date. Continued use of our website or services after changes take effect constitutes acceptance of the revised terms. For significant changes, we may provide additional notice.
Governing Law and Disputes
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
We encourage clients to contact us directly to resolve any concerns before pursuing legal action. Most issues can be resolved through open communication and good faith negotiation.
Questions About Our Terms?
If you have questions about these Terms of Service or need clarification on any points, please get in touch.
Contact Us